What do you need to sell online legally in Romania?
To sell online legally in Romania you need a legal form, the mandatory documents on the site and compliant invoicing. Below are the essential elements, in the order you set them up before launch.
Short answer
- A legal form: a registered company, with an activity code for online retail.
- Documents on the site: terms and conditions, a return policy and a privacy policy.
- The company details and the final VAT-inclusive price, displayed visibly.
- The consumer-protection and online dispute-resolution links.
- Invoicing for every order; B2B invoices go through e-invoicing.
What the law says (in brief)
- Right of withdrawal: the consumer can return the product within 14 days, no reason needed (OUG 34/2014 in Romania).
- Disclosure: the site displays the company details, the final VAT-inclusive price and shipping costs.
- GDPR: a privacy policy plus consent for cookies and the newsletter.
- e-invoicing: B2B invoices are sent through the national system; from 4invoices you issue and send them, starting from the drafts created from orders.
Practical example
Example: a sole trader selling handmade products needs the right activity code, a terms page with the 14-day return policy, the consumer-protection link in the footer and an invoice on every order. Without these, they risk a fine at the first consumer-protection check.
Common mistakes
- Launching without a return policy and the consumer-protection links — a fine risk from month one.
- Showing prices without VAT or without the shipping cost before checkout.
- Issuing invoices manually and postponing e-invoicing — it becomes impossible at dozens of orders a day.
How 4shopy helps
- Templates with terms, returns and privacy pages included.
- Final VAT-inclusive price and shipping costs displayed correctly at checkout.
- An optional connection to 4invoices: orders land there as invoice drafts, which you issue and send to e-invoicing from 4invoices.