Sell on a marketplace or build your own online shop?

Q&A • Choices

Sell on a marketplace or build your own online shop?

It is not an either/or: most profitable merchants do both. The right question is what the commission buys — traffic — and how long you are willing to rent it.

Short answer

  1. A marketplace brings buyers immediately but usually takes 8–20% of the sale price.
  2. Your own shop costs a fixed subscription plus payment fees, with no commission on the margin.
  3. On a marketplace you own neither the customer relationship nor the purchase data.
  4. Brand, search visibility and a customer list are only built on your own domain.
  5. The most common combination: marketplace for acquisition, own shop for margin and loyalty.

The comparison

Marketplace or own shop

CriterionMarketplaceOwn shop
TrafficImmediate, supplied by the platformTo be built: SEO, social, e-mail
Cost per sale8–20% commissionFixed subscription and payment fees
Customer dataHeld by the platformHeld by you
CompetitionDirect on the same product listingNone on your own domain
RiskAccount suspension, rule changesDependence on your own acquisition

A real example

Example: a merchant sells €3,000 a month on a marketplace at 15% commission, that is €450 taken every month. An own shop on a €10/month plan keeps that margin, but the traffic is on them. The maths is the monthly commission: past a few hundred euros, funding your own channel starts to pay.

Common mistakes

  • Relying on a single channel and losing all revenue to an account suspension.
  • Opening a shop with no acquisition plan, then concluding “the shop doesn’t work”.
  • Pricing lower on the marketplace than on your own site.
  • Not slipping an invitation to visit your own site into the shipped parcel.

How 4shopy helps

  • The shop runs on your own domain, with your colours and your brand.
  • The catalogue is exportable, which makes feeding marketplaces in parallel easier.
  • Customers and orders belong to you and stay usable for loyalty work.
  • A multi-vendor marketplace mode exists if you want to host your own sellers.