Does mandatory e-invoicing apply to my online shop?

Q&A • Invoicing

Does mandatory e-invoicing apply to my online shop?

The reform targets business-to-business exchanges. A shop selling only to consumers does not issue e-invoices to its customers, but it is affected by reception and by e-reporting.

Short answer

  1. From 1 September 2026, every company must be able to receive an electronic invoice.
  2. Issuing becomes mandatory on 1 September 2026 for large companies and mid-caps.
  3. SMEs and micro-businesses start issuing on 1 September 2027.
  4. B2B invoices travel through an accredited platform, in a structured format such as Factur-X, UBL or CII.
  5. Sales to consumers do not use that channel: they fall under transaction-data e-reporting.

Who is affected, and when

E-invoicing timetable

Company typeReceivingIssuing
Large companies and mid-caps1 September 20261 September 2026
SMEs1 September 20261 September 2027
Micro-businesses1 September 20261 September 2027

A real example

Example: a supplies shop sells 90% to consumers and 10% to businesses. On the B2C side nothing changes for the customer: the receipt remains a normal document and transaction data is sent via e-reporting. On the B2B side, from September 2027 the invoice must be issued in a structured format through an accredited platform. Reception, however, must work from September 2026, if only for supplier invoices.

Common mistakes

  • Assuming a PDF sent by e-mail is an electronic invoice: a structured format is required.
  • Waiting for 2027 when the obligation to receive applies from September 2026.
  • Neglecting customer data quality: a wrong VAT number blocks transmission.
  • Treating B2C sales as B2B invoices, when they fall under e-reporting.

How 4shopy helps

  • B2B orders capture the customer’s company name and intra-EU VAT number.
  • Invoicing is handled by the 4b2b ecosystem, built for European structured formats.
  • Consumer and business sales are separated from the order onwards, which prepares the split.
  • No re-keying is needed between the shop and the invoice.